Mulga Money Pty Ltd (ABN 18689117995) is committed to safeguarding the privacy and personal information of all stakeholders, including clients, website visitors, applicants, and service providers. This Privacy Policy outlines our practices concerning the collection, usage, storage, sharing, and protection of personal data.
Scope of Policy
This Privacy Policy applies to all interactions with Mulga Money, including using our website or applications, accessing financial services, submitting job applications, providing services, or participating in company activities.
Methods of Data Collection
Mulga Money collects data through various methods:
- Website and Application Users: Technical and usage data collected through cookies and analytics tools, and personal information voluntarily provided.
- Clients and Members: Information gathered through direct interactions, contractual processes, and third-party financial checks.
- Job Applicants: Data collected directly or via third-party recruitment platforms, based on consent and employment processing requirements.
- Service Providers: Data obtained through direct contractual interactions necessary for business operations.
Types of Information Collected
Personal information collected by Mulga Money includes, but is not limited to:
- Identity Information: Names, identification documents (e.g., driver's license, passport), and dates of birth.
- Contact Information: Mailing addresses, email addresses, phone numbers.
- Financial Information: Bank account details, credit/debit card information, transaction records, and credit histories.
- Technical Data: Device information, IP addresses, browser details, operating system, time zone, and geographic locations.
- Client Interaction Data: Preferences, feedback, service usage patterns, and communications.
- Marketing Preferences: Preferences regarding receiving marketing communications and choice of communication channels.
Purposes for Using Data
Mulga Money uses personal information primarily to:
- Provide and manage financial services and products.
- Fulfill contractual and legal obligations.
- Ensure regulatory compliance.
- Improve customer service, experience, and business operations.
- Communicate with stakeholders about products, promotions, and account management.
Data Sharing Protocols
Personal data may be shared with:
- Internal departments and affiliated entities within Mulga Money.
- Third-party financial institutions, credit bureaus, payment processors, and insurers.
- Regulatory authorities, auditors, legal advisors, and compliance officers.
- Service providers for IT, marketing, analytics, customer support, and operational services.
- Potential merger or acquisition partners, subject to confidentiality requirements.
Data Retention Policy
Mulga Money retains personal data only as long as required for the purposes it was collected, and to comply with legal, tax, regulatory, accounting, or reporting requirements. Typically, client data is stored for seven years after the end of the relationship to meet regulatory obligations. Anonymized data may be used indefinitely for analytical purposes.
Your Data Protection Rights
Stakeholders have rights regarding their personal information, including:
- Right to access and request copies of their personal data.
- Right to request corrections or updates to inaccurate information.
- Right to request deletion of personal data under certain conditions.
- Right to object to or restrict processing of personal data.
- Right to data portability, requesting transfer of data to another organization.
- Right to withdraw consent at any time.
To exercise these rights, please contact Mulga Money at admin@mulgamoney.com.
Security Measures
Mulga Money implements comprehensive security measures, including encryption and secure storage practices, to protect personal information against unauthorized access, misuse, alteration, or loss. Data access is restricted to authorized personnel and third parties who require it for legitimate business purposes.
Updates to Privacy Policy
Mulga Money may periodically update this policy to reflect changes in laws, business practices, or stakeholder feedback. Changes will be communicated via our website.
Contact Information
For questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Mulga Finance Pty Ltd
Email: admin@mulgamoney.com
Address:
Mulga FinaPty Ltdedicated to protecting personal data and ensuring transparency in all data management practices.